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Privacy Policy

General Data Protection Regulations & Privacy Policy as at 29 June 2021

Capital Fire Risk Assessment Surveys UK Ltd is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. The data controller is Capital Fire Risk Assessment Surveys UK Ltd of 3 Hawshaw Lodge, West Road, Lothersdale, North Yorkshire BD20 8HP.

Information we may collect from you.

We may collect and process the following data about you:

Your name, address of assessment and if different, where any correspondenceshould be sent along with your contact telephone numbers and email addresses. If you contact us, we may keep a record of that correspondence. We do not keep details of your visits to our website. All visits are made anonymously unless the contact us form is thereby completed by yourself.

IP Addresses & Cookies

We do not collect information about your computer from our website and we do not obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.

Where we store your personal data

The data that we collect from you is stored securely on our database. All data is processed only by Capital Fire staff. The information provided will NEVER be passed to ANY third parties (except in the case of asbestos requests – see below). Staff maybe engaged in, among other things, the processing of your payment details and the provision of support services for which we use a third party payment prossessor namley Worldpay and Payzone, your financial informatin is not stored once processed and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the Information

We use information held about you in the following ways.

To carry out our obligations arising in providing fire risk assessment surveys.

To notify you about changes to any of the booking arrangements and for annual renewal reminders (should you choose to withdraw from receiving renewal reminders, an email or telephone call from yourself requesting this will ensure your details are completely removed with immediate effect.

To contact you regarding payment of fees for our service or other matters as required.

Disclosure of your Information

We do not disclose your personal information to third parties unless we are required to do so by law or by government agencies to protect the rights, property, or safety of our staff. In the case of any persons requesting an asbestos survey we work closely with dxsafety solutions who will provide this service for you. This will be made clear to you at the time of requesting the service of an asbestos survey and your permission will be sought in advance for Capital fire to pass your details over to dxsafety for this company to contact you directly to arrange their asbestos survey.

Your Rights

We do not process your personal data for marketing purposes only for in-house purposes and to remind you annually that under the requirements of the Regulatory Reform Fire safety Order 2005 you must regularly review and update your fire safety procedures/risk assessment.

You have the absolute right at any time to request your information is removed from our database or to opt out from receiving renewal reminders.

Access to Information

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@capital-fire.co.uk.